Kevin Dixon

A self-proclaimed nerd wrangler and creative problem solver.

• WordPress
• LinkedIn

Key Projects (Projects completed across multiple roles)

• Zero Touch Deployments for macOS & Windows
• Amazon Workspaces Rollouts
• Airwatch > Google MDM
• MDM POCs Workspace One, Kandji, Fleet and Mobile Iron
• Global meeting room refreshes
• Migration of Jamf from on-prem to cloud
• Migration of SCCM to Intune
• Migration of on-prem McAfee to MVision
• Microsoft LAPS/ macOS LAPS Implementation
• Cyberark Implementation
• Condeco hotel Solutions
• Jamf Cloud ImplementationS
• M&A Discoveries and Integrations (Domain swaps, device management onboarding, operationalizing)
• 1000 Endpoint Refresh
• Multiple Office Technology refreshes
• PRTG Network Monitoring Configuration

Hi, I am Kevin Dixon. My passion is for building empowered technical teams & ensuring service delivery that goes beyond organizational expectations.

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Accomplished Senior IT Manager and IT Architect with a proven ability to collaborate with management to identify, plan, develop, and implement creative initiatives supporting future vision/needs. A strong leader recognized for building, leading, supervising, motivating, and enabling teams to achieve established goals across complex and evolving environments.

Adept at developing effective processes, procedures, and tools to meet advancing technology demands, implementing and managing organization-wide information systems and networks, designing and deploying end-user computer platforms and infrastructure, and providing expert-level support. Excellent at enhancing end-user support processes, managing high-profile projects, providing robust solutions, and improving operational performance. A stellar record of improving data integrity, removing redundancies, and identifying cost-saving initiatives.

Areas of Expertise

Technology Journey

Manager, Workplace Engineering @ CDW
(2024 – Present)

Leading the modernization of enterprise endpoint management by driving organization-wide initiatives. Focused on creating an employee experience that strikes the right balance between productivity and security. Manage and mentor a team of engineers, ensuring seamless project execution and continuous innovation.

Staff, IT Architect @ Greenlight
(2022 – 2024)

As a Staff IT Architect at Greenlight, I am committed to creating and implementing innovative solutions that enhance our organization’s IT policies and procedures, promote a culture of curiosity among our support staff, and foster strong engagement with stakeholders across the company. From the initial whiteboard sketches to the final product launch, my focus remains on employee enablement and expanding the skillsets of our support staff. I am dedicated to exceeding organizational goals and driving success through a collaborative and forward-thinking approach. 

Sr. Manager, End User Engineering @ Equifax
(2020 – 2022)

Ensure attainment of combined organizational objectives by providing leadership and expert-level support to the end-user engineering department: Workstation Engineering, Mobility Engineering, and Audio Visual Engineering. The team included 6 direct reports with 5 of those as managers and totaling 18 employees globally. Enable fulfillment of industry-specific best practices and security policies for all projects by developing and sustaining long-lasting relationships with administrators, user personnel, and vendors via effective communication. Contribute to the expansion of the technologist’s expertise and support capabilities by creating goal-driven methods. Liaise among business partners for effective management of a continuous improvement culture, influencing the decisions across multiple countries/business units. Drive new company acquisitions by offering technical suggestions. Streamline numerous processes in the groups to build proper policies, SLAs, and workflows by empowering the teams to collaborate and identifying the set needs of groups.

End-User Architect @ Equifax
(2018 – 2020)

Oversaw all activities involved in the design, improvement, and deployment of the end-user computer platform and infrastructure. Ensured timely maintenance of all Windows and macOS images and software packaging by leading and guiding a team of desktop engineers.

Regional Technology Manager @ Sharecare Inc.
(2014 – 2018)

Ensured on-time resolution of technical issues by supervising and guiding a high-performance team of level 1-3 help desk technicians and engineers during significant projects. Revamped the company’s systems setup to improve working performance. Fostered alignment of server hardware, operating systems, software, and procedures with organizational standards and strategic business plan to achieve a shared vision.